Answers to the questions we hear most. Not seeing yours? Get in touch and we will help.
What services does Isstah Technologies offer?
We deliver cybersecurity, cloud integration, network & infrastructure, AI & digital transformation, and media & marketing — end to end, from one accountable team.
Which areas do you cover?
We are based in Dubai Media City and serve businesses across the UAE — Dubai, Abu Dhabi, Sharjah and beyond — as well as Saudi Arabia, Qatar and the wider GCC.
Do you run your own 24/7 security operations centre?
No — we do not operate our own in-house 24/7 SOC. We partner with specialist, tier-1 Managed Detection & Response (MDR) providers and manage their round-the-clock security operations for you, end to end — so you get enterprise-grade 24/7 protection with a single, local, accountable partner.
Are you tied to specific vendors?
No. We are vendor-neutral and recommend the best-fit platforms and tools for your needs and budget, not a fixed product line.
Do you help with UAE PDPL and data protection compliance?
Yes. We help businesses put in place the technical and organisational safeguards the UAE Personal Data Protection Law (PDPL) expects — access control, encryption, monitoring, backups and breach readiness.
Which cloud platforms do you work with?
We work across Microsoft Azure, AWS and Microsoft 365, and design sovereign GCC landing zones so your regulated data stays in-region.
Do you work with small businesses, or only large enterprises?
Both. We support small and mid-sized businesses as well as large enterprises across the GCC, scaling the solution to your size and budget.
Can you work alongside our existing IT team or vendors?
Absolutely. We complement your in-house team and integrate with the tools you already use — we are here to add capability, not replace what works.
Do you offer a free consultation, and how do engagements start?
Yes — every engagement starts with a free, no-obligation consultation. We learn your goals and challenges, then propose a clear, costed plan before any work begins.
How much do your services cost?
There is no one-size price — it depends on scope and requirements. After a free consultation we give you a clear, itemised proposal so you know exactly what you are paying for.
Which industries do you work with?
Banking and finance, government, telecom/ISP, real estate, healthcare, retail and SMEs, among others.
Do you provide ongoing support and AMC?
Yes. We provide ongoing managed support and annual maintenance contracts (AMC) across your entire IT environment — hardware, software, networks, security, cloud and applications — as well as reselling, implementation and AMC for the platforms and tools we recommend.
What makes Isstah different from other IT companies in Dubai?
We are independent and vendor-neutral, security-first in everything we build, and multi-disciplinary — cybersecurity, cloud, infrastructure, AI and creative under one roof — delivered by a Dubai-based team that owns the outcome.
How quickly will you respond?
We aim to respond to consultation requests within one business day.
How can I get in touch?
Call or WhatsApp +971 56 277 4060, email info@isstah.com, or use our contact form and we will get back to you.